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Showing posts from October, 2016

Managing crises in the digital age

Social media platforms were a hive of activity on Tuesday, with Netizens posting photos and videos of the fire that ravaged the intensive care unit of Sultanah Aminah Hospital (HSA) in Johor Baru. Six ICU patients perished in the fire and one hospital employee was reported to be badly injured.  Within minutes, the country got wind of the incident when the posts went viral on Facebook, Twitter and WhatsApp. My friends were sharing the same photos on Facebook and WhatsApp. Some, in fact, did not click the share button for other people’s postings, but instead copy and pasted the photos on their own social media accounts as if the photos were theirs.  When I was told “... you got no idea how the ground zero look alike (sic)” on WhatsApp by a local youth leader, I didn’t want to burst his bubble. He was excitedly sharing on WhatsApp the same photos that I saw on Facebook.  I should have told him that I didn’t need to be there to know what was happening. I was following the ...

The Jungle Train

The train used to be my main transport home to Johor Baru.  I would take the night train from Kuala Lumpur on a Friday, reach Johor Baru in the wee hours of Saturday morning and return to Kuala Lumpur on the night train on Sunday to reach the city at dawn and go to work directly from the station.  My parents preferred me to travel home by train although it would take a longer time than going home by bus. They think train travel is much safer than the bus.  And with the planned high-speed train to Johor Baru, it would take a far shorter time to get home.  But, I can’t say the same for the train service to the East Coast. I would rather drive or fly to Pahang, Terengganu or Kelantan. I took the train once to Kuala Lipis on a tourism assignment. I had to board the train in Kuala Lumpur and go south to Gemas before taking the connecting train to the East Coast.  I remember having to wait for a few hours in Gemas before the sleeper train to Tumpat arrived. It tak...